A Resort in Uluwatu, Bali is looking for a talented and enthusiastic Receptionist (Full-time)
Responsibilities:
- Greet and assist guests warmly upon arrival and throughout their stay
- Handle check-in and check-out procedures efficiently and accurately
- Manage reservations through OTA platforms, WhatsApp, email, or phone
- Provide clear and accurate information about villa facilities, room rates, and available services
- Handle guest requests or complaints professionally, ensuring a positive guest experience
- Maintain a clean, organized and welcoming front desk area
- Support the shop by assisting guests with inquiries or purchases when needed
- Process simple transactions (cash/card) for shop purchases if required
- Communicate and coordinate effectively with housekeeping and other departments to ensure smooth operations
Requirements:
- Indonesian citizen
- Proven working experience as a Front Office Staff similar role
- Excellent written and verbal communication in English
- Strong communication and interpersonal skills with a genuine hospitality mindset
- Well-groomed, friendly, and professional appearance
- Basic computer literacy
- Ability to multitask, prioritize and work effectively both independently and within a team
A Resort in Uluwatu, Bali is looking for a talented and enthusiastic Receptionist (Full-time)
Responsibilities:
- Greet and assist guests warmly upon arrival and throughout their stay
- Handle check-in and check-out procedures efficiently and accurately
- Manage reservations through OTA platforms, WhatsApp, email, or phone
- Provide clear and accurate information about villa facilities, room rates, and available services
- Handle guest requests or complaints professionally, ensuring a positive guest experience
- Maintain a clean, organized and welcoming front desk area
- Support the shop by assisting guests with inquiries or purchases when needed
- Process simple transactions (cash/card) for shop purchases if required
- Communicate and coordinate effectively with housekeeping and other departments to ensure smooth operations
Requirements:
- Indonesian citizen
- Proven working experience as a Front Office Staff similar role
- Excellent written and verbal communication in English
- Strong communication and interpersonal skills with a genuine hospitality mindset
- Well-groomed, friendly, and professional appearance
- Basic computer literacy
- Ability to multitask, prioritize and work effectively both independently and within a team