Group Tours Manager

Denpasar, Bali
10,000,000 - 15,000,000 IDR

A Tour Agency in Denpasar, Bali is looking for a talented and enthusiastic Group Tours Manager (Full-time)

Responsibilities:

  • Plan, organize and manage group tour operations from pre-arrival to post-trip completion
  • Coordinate with travel agents, hotels, transport providers and tour guides to ensure smooth execution of itineraries
  • Act as the main point of contact for group clients ensuring a seamless and enjoyable travel experience.
  • Handle on-ground operations, including arrivals, departures, and daily tour activities
  • Resolve any issues, complaints, or last-minute changes efficiently and professionally
  • Ensure all services are delivered according to agreed itineraries, budgets and quality standards
  • Monitor and control tour costs and operational efficiency
  • Prepare reports on tour performance, feedback and improvements

 

Requirements:

  • Indonesian citizen
  • Proven working experience as or in a similar a Group Tour Leader role
  • Excellent written and verbal communication in English
  • Strong organizational and multi-tasking skills
  • Excellent communication and interpersonal abilities
  • Ability to work under pressure and manage multiple group bookings simultaneously