A Villa in Legian, Bali is looking for a talented and enthusiastic OTA & Guest Relation Staff (Full-time)
Responsibilities:
- Manage and optimize villa listings across OTAs such as Airbnb, Booking.com and direct booking channels
- Handle pricing updates, promotions and calendar management to maximize occupancy and revenue
- Respond to guest inquiries promptly and professionally via OTAs, email and social media
- Execute marketing campaigns on OTA platforms (including uploading and posting campaign content)
- Support social media activities by posting content and responding to customer inquiries
- Welcome guests upon arrival and provide a warm, professional front-of-house experience
- Coordinate with operations teams to ensure smooth guest stays and overall satisfaction
Requirements:
- Indonesian citizen
- Proven working experience as a OTA & Guest Relations Staff or in a similar role
- Excellent written and verbal communication in English
- Proven experience managing OTAs and booking platforms (Airbnb, Booking.com, etc.)
- Confident, friendly, and well-presented personality
- Good computer literacy and social media skills
- Highly organized, reliable, and detail-oriented
A Villa in Legian, Bali is looking for a talented and enthusiastic OTA & Guest Relation Staff (Full-time)
Responsibilities:
- Manage and optimize villa listings across OTAs such as Airbnb, Booking.com and direct booking channels
- Handle pricing updates, promotions and calendar management to maximize occupancy and revenue
- Respond to guest inquiries promptly and professionally via OTAs, email and social media
- Execute marketing campaigns on OTA platforms (including uploading and posting campaign content)
- Support social media activities by posting content and responding to customer inquiries
- Welcome guests upon arrival and provide a warm, professional front-of-house experience
- Coordinate with operations teams to ensure smooth guest stays and overall satisfaction
Requirements:
- Indonesian citizen
- Proven working experience as a OTA & Guest Relations Staff or in a similar role
- Excellent written and verbal communication in English
- Proven experience managing OTAs and booking platforms (Airbnb, Booking.com, etc.)
- Confident, friendly, and well-presented personality
- Good computer literacy and social media skills
- Highly organized, reliable, and detail-oriented