Travel & Tour Manager

Denpasar, Bali
8,000,000 - 15,000,000 IDR

A Tour Company in Denpasar, Bali is looking for a talented and enthusiastic Travel & Tour Manager (Full-time)

Responsibilities:

  • Handle end-to-end ground operations including hotel bookings, transfers, tours and activities
  • Coordinate with local suppliers such as hotels, transport providers, tour guides and activity vendors
  • Manage daily booking confirmations, vouchers and detailed itineraries
  • Ensure smooth execution of FIT (Free Independent Traveler) and group tours
  • Handle last-minute changes, urgent requests, emergencies and client issues efficiently
  • Negotiate competitive rates and contracts with local vendors
  • Build and maintain strong relationships with DMCs and suppliers
  • Monitor service quality and ensure high levels of customer satisfaction
  • Collaborate closely with sales and international teams
  • Optimize operational costs without compromising service quality


Requirements:

  • Indonesian citizen
  • Proven working experience as a Travel & Tour Manager similar role 
  • Excellent written and verbal communication in English 
  • Strong network with Bali hotels, villas, transport and activity providers
  • Ability to work under pressure and handle urgent bookings or changes
  • Strong knowledge of key Bali destinations such as Ubud, Seminyak, Kuta, and Nusa Penida
  • Proficiency in Microsoft Excel, Google Sheets, and booking systems
  • Strong problem-solving and negotiation skill